jyu

Jobelle Yu

I'm a customer service and training professional with over ten years of work experience in operations, training, and project management. I have worked with clients in the business processing sector, information technology, and software development industries.

customer service

Unlocking Insights, Driving Growth

Transforms Data into Actionable Strategies

get to know me

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Lead Trainer,

Teleperformance Philippines

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Chief of Staff, Remotual

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Customer Experience Manager, Service Delivery (myHR)

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Client Support & Services Team Lead, Titanium Systems Technologies, Inc.

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Technical Support, English Language Testing

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Helpdesk Analyst,

Cambridge University Press & Assessment

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Global Lead Trainer,

Invisible Technologies Inc

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Data Analyst L1 Certified

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Technical Support, Education Australia

My professional experience revolves around empowering clients to embrace digital solutions.


I’ve been successful in assisting clients improve their digital solution adoption rate by providing engaging interactions and informative learning webinars.

2022 webinars

Orchestrated webinars to aid in clients’ digital adoption of software enhancements

Successfully deployed the payroll calendar automation and maintenance facility and client adoption program

2023 webinars

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My first venture as a solo entrepreneur started as a side gig that eventually became a retail business.


Read about my journey here...

Projects

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Employee Engagement

Customer Service

Training Facilitation

Collaboration and continuous feedback are essentials in keeping employees engaged.

5-day free challenge designed to aid helpdesk staff improve their customer service skills

jobelle yu

get in touch

connect

PASt works

Email

jobelle.yu@gmail.com

ADDRESS

metro manila

philippines